Snap4: Support

Last updated 20 October 2026.

Contact us

Email support@setout.ai. Tell us what happened, your app version and your iOS version.

Take a strip

Tap the round shutter button. The front camera counts down before each shot and takes four in a row. To stop, tap the shutter again while it shows a square; nothing is kept.

Color, black and white, and the date

After the four photos, switch between Color and B&W, and turn the printed date on or off. The app remembers your date choice for the next strip.

Where strips are saved

Every strip you take is kept in the app under History, and taking another does not replace earlier ones. To put one in your Photos library, open it and tap Save to Photos. Share sends it to another app or person.

Fix camera or Photos permission

If the app shows “Camera access is off”, tap Open Settings and allow Camera for Snap4, or open iPhone Settings → Privacy & Security → Camera yourself. If saving is refused, allow Photos access there too — the app asks for add-only access, so it never reads your existing library. Then tap Save to Photos again.

Delete a strip

Tap the trash button on an open strip, or touch and hold a strip in History and choose Delete, then confirm. The strip and its four source photos are removed from Snap4. Copies you already saved to Photos or shared stay where they are. Removing the app deletes every strip it kept on your iPhone.